Experience
SAP GmBh
Senior User Architect
05/2011 - current
As the senior UX Architect I was responsible for developing UX and UI solutions for external and external applications.This included defining and implementing an Agile UX strategy that emphasized close collaboration between designers, developers, and product owners to streamline the handoff from design to code. A core part of the UX process was the ongoing engagement with the development and testing teams, which involved participating in daily stand-ups, planning sessions, and product reviews. Design delivery was an integrated part of the process which included testers in the evaluation phase and featured regular iterative alignment meetings with product owners and developers.As part of my role, I also co-managed the development of a comprehensive design system and lead the implementation of an agile UX design process that bridged stakeholder silos, enhancing both efficiency and consistency from design to delivery.
- Designed, built and ran A/B testing with Adobe Target
- Conducted user research interviews to optimize user interactions and improve overall user experience
- Delivered and documented UI Designs and user journeys
- Provided strategy and design token alignment on Design Systems for external facing properties
- Evaluated and select tools (e.g. design systems, collaboration platforms, code handoff tools) that supported the Design to Development workflow
- Act as a strategic partner to product management and engineering leadership, shaping product vision and development priorities with user experience at the center
- Collaborated with cross-functional teams to ensure seamless integration of design elements and functionality.
- Conducted UX research and A/B testing with adobe target
- Delivered and documented UI Designs and user journeys
- Collaborated on the SAP Web Design System with core WEb property teams
BSBG
IT Service Management and Information Architecture
06.2007 - 12.2010
Managed the document management system and IT infrastructure for a Dubai based Architecture firm. Primary responsibility was to define and information architecture for their project management documentation and identify a document management system for the office. I was also responsible for insure that systems and infrastructure were capable of supporting the content and communication management systems within the firm.This included working with external contractors during installation and maintenance of the network and IT systems in the companies new office.
Freelance
User Experience / Interaction Design
09.2000 - 05.2007
Provided UX Design and Interaction Design solutions for a variety of public and private sector organizations. This included delivering solutions for document management systems, mobile prototypes and online and onsite training solutions. Clients included:
- Local heritage Initiative
- Scottish Courts Service
- Exeter University
- Spike Island
- Creative Urban Spaces project
- Plymouth Museum
- Media Works
University of the West of England
University Lecturer (part time)
09.2001 - 06.2006
Lecturer in the Bachelor's and MA programs in Interactive Media. I co-designed and delivered the MA in Interactive Media, including leading technical workshops. As part of the program, I also organized a collaborative Mobile Media research project in partnership with Hewlett-Packard Research Labs.
Hewlett Packard Research Labs
User Research and Interaction Design
09.1998 - 08.2002
Provided UX Research and Design for a variety of Web and Video conferencing projects. This included documenting and publishing lectures by the Basic Research Institute in Mathematical Sciences and the Internet Research Initiative.I provided research and UX guidelines for the Meccano project, a joint European research program on Video Conferencing systems.
- Defining and conducting User research
- User Research
- Providing Interaction Design Solutions.
- Implementing HP Design standards across multiple web projects. delivering front end development (html, css and Javascript)
Education
Alberta University of the Arts
BFA in Visual Communications
1989
University of the West of England
BFA in Interactive Media
MA Media Studies
1998
Languages
German, B2
English, Fluent
Solution Experiences
- User Experience Design
- Interaction Design
- Design Systems
- Design Token Strategy
- Agile UX
- Wireframing
- User Research
- A/B testing
- Adobe Analytics
- Headless CMS
- Figma
- Sketch
- Axure
- Adobe Target
- Adobe Analytics
- SASS/SCSS
- CSS
- HTML
- Scrum
- Kanban
- Jira